Berger Moving & Storage
From: Chris Goffin
Sent: Wednesday, August 18, 2004
Subject: Superb Quality of Service
Lady and Gentlemen,
The quality of service displayed by the Windfall
support people at Asset Controls has been unprecedented
and I wanted to send an email to you saying that
you are all very wonderful to work with.
I have been in this industry for 7 years and I
have never had this caliber of support from any
vendor or reseller whatsoever until I had the
pleasure of working with you all.
I appreciate the cooperation, dedication and patience
that you’ve shown us at Berger Transfer & Storage
and at B&D Services and for that I applaud you
for all of your hard work!
Sincerely,
Christopher Goffin
IT Manager
Business Data Record Services
Greenmount Moving & Storage
From: Cori T. Coates
Sent: Thursday, July 22, 2004
Subject: Kim Tanck
Hi I am an IT consultant at Greenmount Moving
& Storage, and we utilize the Windfall package.
Kim has been my primary contact for any issues
that we have had with your product, and she has
done a SPECTACULAR job with assisting us. First
of all, she is very pleasant to work with, even
in stressful situations. She has very good knowledge
of the product. She has helped me through quite
a few issues. The thing that impresses me the
most with Kim is that she is prompt. If I’ve called
and she is away from her desk, she has ALWAYS
called me within an hour (to me, that is impressive
– and a FIRST!).
I just wanted you folks to know that you have
a great resource in Kim, and I really enjoy working
with her!!!
Best Regards,
Cori T. Coates
IT
Graebel Companies
From: David Watson
Sent: Tuesday, Sept. 13, 2005
Subject: Support
You have one hell of a product but it is far surpassed by your ability to service it.
Sincerely,
David Watson
Project Manager